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Our Newsletter


Shipping & Returns

 Olivu 426 LLC BBB Business Review

Returns Policy

You may return items within 30 days of delivery for a full refund if the product does not meet your satisfaction. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

**ALL HOLIDAY ORDERS MUST BE PLACED BY WED, DECEMBER 19TH TO ENSURE ARRIVAL BY DECEMBER 24TH**

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Orders outside the US must be placed over the phone and may include additional shipping fees.

We currently ship USPS Priority Mail. All orders normally ship within 24-48 business hours after receipt. Therefore, please allow 3-7 business days for delivery.

Shipping & Handling: Charges are based on your total purchase amount.
 

$.01 - $15.00

$7.00

$70.01 - $90.00

$11.00

$15.01 - $30.00

$8.00

$90.01 - $120.00

$12.00

$30.01 - $50.00

$9.00

$120.01 - $150.00

$13.00

$50.01 - $70.00

$10.00

$150.00 and over

$14.00









 

RUSH SERVICE: For an additional $10, you can purchase Rush Service. With Rush Service, your order will be processed and manipulated ahead of other orders for expediated shipping or in-store pickup. We work hard to make and ship all our orders in a timely fashion; use this service if you need something to be shipped or picked up as soon as possible, particularly during busy times of the year such as holidays. When ordering select either In-Store Pickup with RUSH SERVICE (+$10) or U.S. Postal Shipping with RUSH SERVICE (+$10)
 
If there is a delay for any reason you will be notified by e-mail, phone, or mail. 

If you have any other questions, please don't hesitate to ask. We may be reached by phone: 920.783.0809 or by email caitlin@olivu426.com.

We appreciate your order and only your complete satisfaction will be tolerated. Have a great day and thank you again for your trust in Olivü 426.